{"id":10751,"date":"2026-08-10T12:08:13","date_gmt":"2026-08-10T16:08:13","guid":{"rendered":"https:\/\/zenitheco.ca\/heating-cooling\/heat-pump-repair\/"},"modified":"2026-08-10T12:08:13","modified_gmt":"2026-08-10T16:08:13","slug":"heat-pump-repair","status":"publish","type":"page","link":"https:\/\/zenitheco.ca\/heating-cooling\/heat-pump-repair\/","title":{"rendered":"Heat Pump Repair in Ottawa"},"content":{"rendered":"\t\t
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Heat Pump Repair in Ottawa<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A heat pump runs all year, so a fault costs you either heating or cooling depending on the season. We diagnose every make, quote flat-rate before starting, and answer around the clock in winter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCall (613) 800-9022<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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  • <\/path><\/svg><\/span>20+<\/strong>Years Experience<\/span><\/span><\/li>
  • <\/path><\/svg><\/span>TSSA<\/strong>Certified Technicians<\/span><\/span><\/li>
  • <\/path><\/svg><\/span>12-Year<\/strong>Warranty<\/span><\/span><\/li>
  • <\/path><\/svg><\/span>A+<\/strong>BBB Rating<\/span><\/span><\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    What We Fix<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    <\/path><\/svg><\/span>

    Not Heating in Winter<\/h3>

    Often a defrost cycle fault or a refrigerant issue. A heat pump that ices over and never clears will stop producing heat entirely, and running it that way risks the compressor.<\/p><\/article>

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    Not Cooling in Summer<\/h3>

    The same system, the opposite complaint. Usually refrigerant, the reversing valve, or airflow.<\/p><\/article>

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    Reversing Valve Faults<\/h3>

    The part that lets one system do both jobs. When it sticks you get the wrong season \u2014 cold air in January or warm air in July.<\/p><\/article>

    <\/path><\/svg><\/span>

    Icing and Defrost Problems<\/h3>

    Some frost on the outdoor unit in winter is normal. A solid block of ice is not, and it means the defrost cycle is not doing its job.<\/p><\/article>

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    Backup Heat Running Constantly<\/h3>

    If the auxiliary heat is on all the time, the heat pump is not carrying its share \u2014 and your hydro bill will show it before anything else does.<\/p><\/article>

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    Noise and Vibration<\/h3>

    Fan motors, loose panels and failing compressor mounts. Diagnosed properly rather than guessed at.<\/p><\/article><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Before You Call<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Check the thermostat is in the right mode \u2014 heat pump thermostats have more modes than a furnace thermostat and it is easy to leave one set to emergency heat after a cold snap. Running on emergency heat works, but it costs far more and it looks exactly like a broken heat pump on the bill.<\/p>

    Clear snow and ice from around the outdoor unit and make sure nothing is blocking the airflow. A unit buried in a snowbank cannot exchange heat.<\/p>

    If the outdoor coil is a solid block of ice, switch to emergency heat and call us rather than leaving it running.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Why Fast Matters<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    A heat pump running with low refrigerant or a failed defrost cycle is doing damage to the compressor with every hour it runs.<\/p>

    The compressor is the single most expensive component in the system. A fault caught in the first week is usually a repair. The same fault left for a month often is not.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Common Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Do you repair every brand?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Yes, every major brand regardless of who installed it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Is frost on the outdoor unit normal?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    A layer of frost in winter is normal and the defrost cycle clears it. A solid block of ice is not \u2014 that needs looking at.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    My hydro bill jumped. Is the heat pump broken?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Often the thermostat has been left on emergency heat, which bypasses the heat pump entirely. Worth checking before booking a visit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Repair or replace?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    If the compressor has failed on a unit over ten years old, replacement usually costs less across the next few seasons. We will give you both numbers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Emergency Service Across<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Serving Ottawa and the surrounding communities, seven days a week.<\/p>

    • Ottawa<\/li>
    • Nepean<\/li>
    • Kanata<\/li>
    • Stittsville<\/li>
    • Barrhaven<\/li>
    • Orleans<\/li>
    • Gloucester<\/li>
    • Beacon Hill<\/li>
    • Alta Vista<\/li>
    • Riverside South<\/li>
    • Findlay Creek<\/li>
    • Manotick<\/li>
    • Greely<\/li>
    • Richmond<\/li>
    • Blackburn Hamlet<\/li>
    • Leitrim<\/li>
    • Blossom Park<\/li><\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      Heat Pump Not Working?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Phoning is fastest if you have no heat. Otherwise tell us what it is doing and we will call you back.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      Request a Repair Visit<\/h3>

      No obligation, and we never share your details.<\/p>