Water Heater Repair in Ottawa
No hot water, not enough hot water, or water where it should not be. We diagnose tank and tankless systems, quote flat-rate before starting, and tell you honestly when a repair is not worth it.
- 20+Years Experience
- TSSACertified Technicians
- 12-YearWarranty
- A+BBB Rating
What We Fix
No Hot Water
On gas tanks usually the thermocouple, the gas valve or a pilot that will not stay lit. On electric, usually an element or thermostat. All diagnosed rather than guessed.
Not Enough Hot Water
Often sediment build-up stealing capacity from the bottom of the tank, or a failed lower element heating only half the volume.
Water Around the Tank
Sometimes a fitting or the relief valve, which is a repair. Sometimes the tank itself, which is not — and knowing the difference quickly matters.
Tankless Error Codes
Tankless units report faults as codes. We read them properly instead of resetting and hoping, which is how ignition faults become expensive.
Rumbling or Popping
Sediment boiling under the burner. Usually a flush, occasionally a warning the tank is near the end.
Pilot Will Not Stay Lit
Thermocouple, thermopile or a blocked air intake. Common, cheap, and usually fixed on the first visit.
When a Tank Is Leaking
If water is coming from the tank body itself rather than a fitting, the tank has failed and no repair will bring it back. What matters then is limiting the damage.
Shut the cold water supply valve at the top of the tank. For a gas unit turn the control to off; for electric, switch off the breaker. Then call us — a failed tank is a same-day replacement, not something to leave until the weekend.
If the water is coming from a fitting or from the relief valve discharge pipe, that is usually a repair and not an emergency, but it should still be looked at.
Repair or Replace?
- Under 8 years — usually worth repairing.
- 8 to 12 years — depends on the fault and the cost.
- Over 12 years — replacement is generally the better value.
- Leaking from the tank body — always a replacement.
We will give you both numbers rather than deciding for you.
Common Questions
How fast can you come out?
No hot water is treated as urgent, and a leaking tank as an emergency. Give us your postal code and we will tell you a realistic window.
Do you work on rentals?
Rental units are usually serviced by the rental company under the agreement. Tell us who it is with and we will point you the right way rather than charge you for a visit you should not pay for.
Do you repair tankless units?
Yes, including reading and clearing fault codes and descaling units that have lost output in hard water.
How long does a water heater last?
A tank typically ten to twelve years in Ottawa water. Tankless considerably longer if it is descaled regularly.
Emergency Service Across
Serving Ottawa and the surrounding communities, seven days a week.
- Ottawa
- Nepean
- Kanata
- Stittsville
- Barrhaven
- Orleans
- Gloucester
- Beacon Hill
- Alta Vista
- Riverside South
- Findlay Creek
- Manotick
- Greely
- Richmond
- Blackburn Hamlet
- Leitrim
- Blossom Park
No Hot Water?
If the tank is leaking, phone us — that is an emergency. Otherwise tell us what it is doing and we will call you back.