Heat Pump Maintenance in Ottawa
A heat pump works twice as hard as a summer-only air conditioner because it runs all year. Annual servicing is what keeps the efficiency, the warranty and the compressor intact.
- 20+Years Experience
- TSSACertified Technicians
- Up to 12-YearWarranty
- A+BBB Rating
What an Annual Service Covers
Refrigerant Charge Verified
Measured, not assumed. A heat pump running slightly low loses heating capacity first, and you notice it as higher bills long before it stops working.
Defrost Cycle Tested
The check that matters most in Ottawa. A defrost cycle that is not working turns into a block of ice and a failed compressor.
Reversing Valve Checked
The component that switches between heating and cooling. Tested in both directions so a fault shows up in September rather than in January.
Coils Cleaned
Both coils. A dirty outdoor coil in a system that runs year-round costs noticeably more than on a summer-only air conditioner.
Backup Heat Verified
We confirm the auxiliary heat engages when it should and, more importantly, disengages when it should not be running.
Written Report
A plain-language summary of what was found, what was done, and anything worth watching next year.
What's Included
- Complete Heat Pump Inspection
- Outdoor Coil Inspection & Cleaning
- Refrigerant System Performance Check
- Electrical Component Inspection
- Compressor & Outdoor Fan Inspection
- Defrost System Assessment
- Indoor Coil Inspection
- Airflow Assessment
- Filter Inspection
- Condensate Drain Inspection
- Thermostat & Control Check
- Heating / Cooling Performance Testing
- Final System Operation Check
Why a Heat Pump Needs It More
An air conditioner in Ottawa runs perhaps four months a year. A heat pump runs close to twelve. That is roughly three times the running hours on the same compressor, the same fan motors and the same coils.
It also means a small inefficiency compounds. A charge that is slightly low costs you a little every month rather than only in July, and the first symptom is usually a hydro bill nobody can explain.
When to Book
Early autumn is ideal — it confirms the heating side works before you need it, and the defrost cycle is the thing you least want to discover is broken in January.
If the system was installed in spring and has only ever cooled, an autumn service is the first time anyone has verified the heating half of it actually works.
Common Questions
How often should a heat pump be serviced?
Once a year at minimum. Systems that both heat and cool are often serviced twice, once before each season.
Does it keep my warranty valid?
Most manufacturer warranties require documented annual maintenance. We provide the record.
What does heat pump maintenance include?
We inspect and test major components, refrigerant system performance, electrical components, airflow, outdoor and indoor coils, defrost operation, drainage, controls, and overall system performance.
Do you check the refrigerant system?
Yes. We evaluate refrigerant system performance and operating conditions. If a potential refrigerant problem is identified, we explain the findings and recommended next steps.
How long does it take?
About an hour for a standard residential system.
Is it included in a protection plan?
Yes. The plan covers the annual visit plus priority booking and reduced repair rates.
Do you clean the outdoor heat pump coil?
Yes. The outdoor coil is inspected and cleaned as required to maintain proper airflow and heat transfer.
Do you check the defrost system?
Yes. For systems operating in heating mode, we assess the defrost system and related controls when operating conditions allow.
Areas We Service
Serving Ottawa and the surrounding communities, seven days a week.
- Ottawa
- Nepean
- Kanata
- Stittsville
- Barrhaven
- Orleans
- Gloucester
- Beacon Hill
- Alta Vista
- Riverside South
- Findlay Creek
- Manotick
- Greely
- Richmond
- Blackburn Hamlet
- Leitrim
- Blossom Park
Book Your Annual Service
Tell us the make and roughly how old the system is, and we will book a visit that fits your week.
Book a service visit
Tell us what you need and pick three days that suit you. We confirm one of them with you by text and email.
Book a service appointment →Prefer to talk? Call (613) 800-9022 — answered 24/7.